My Collection

If trees could scream, would we be so cavalier about cutting them down?  We might, if they screamed all the time, for no good reason. ~ Jack Handey

Although the early bird gets the worm; the second mouse gets the cheese.

Focus 80 percent of your time and energy on the most important 20 percent of the work because of the things you do during the day, only 20 percent really matter. That 20 percent produces 80 percent of your results. Identify and focus on those things. If something in the schedule has to slip, make sure it's not part of that 20 percent. ~ Pareto's Principle AKA the 80/20 Rule

Never attribute to malice what can adequately be explained by stupidity.~ Nick Diamos

Effectiveness is doing the right things.
Efficiency is doing the things right. ~ Peter Drucker

It is not the strongest of the species that survives or the most intelligent, but the one that is most responsive to change. ~ Charles Darwin

It's better for people to wonder why you didn�t speak than to wonder why you did.

Luck = opportunity + preparation

The harder I practice, the luckier I get. ~ Gary Player

Everyone hears what you say. Friends listen to what you say. Best friends listen to what you don't say.

Do what you can, with what you have, where you are.- Theodore Roosevelt

Courage doesn't always roar. Sometimes courage is that little voice at the end of the day that says I'll try again tomorrow. ~ Anne Hunninghake

Marriage is the triumph of imagination over intelligence.

If you lend someone $20.00 and never hear from him again, it was worth it.

Never test the depth of the water with both feet.

Experience is something you don't get until just after you need it.

He who hesitates is probably right.

If you must choose between two evils, pick the one you've never tried before.

If you don't know what to do, do nothing.  If you must do something, take the high road.

A smart woman never marries the married man to whom she has an affair with because that leaves a vacancy for her old position.

People say and do what they want said and done to them.

Polysyllabic verbiage obfuscates comprehension ~ Bill Repp

Given a choice of possible explanations, choose the simplest (the one requiring fewest assumptions) ~ Occam's Razor

Managers cannot delegate responsibility. If a subordinate makes a mistake on a delegated task, it is the manager who is ultimately responsible. ~Norm Bossio

Productivity is not always measured in terms of getting things done. in re a day spent fishing with the kids. ~Norm Bossio

Come to the edge, he said.
They said: We can't. We are afraid.
Come to the edge, he said.
They said: We can't. We will fall.
Come to the edge, he said.
They came. He pushed them ...and they flew.


 

What is a Customer?

A customer is the most important person in any business.

A customer is not dependent on us.  We are dependent on him.

A customer is not an interruption of our work.  He is the purpose of it.

A customer does us a favor when he comes in.  We aren't doing him a favor by waiting on him.

A customer is part of our business not an outsider.

A customer is not just money in the cash register.  He is a human being with feelings and deserves to be treated with respect.

A customer is a person who comes to us with his needs and his wants.  It is our job to fill them.

A customer deserves the most courteous attention we can give him.  He is the lifeblood of this and every business

Thank You,

caveat emptor ~ let the buyer beware
 

Mail me your words of wisdom.